FAQs

Linen hire is a professional service that allows you to rent high-quality event linens such as tablecloths, napkins, chair covers and chair sashes for weddings, corporate events and private functions. We deliver freshly laundered linen to your home, office or venue, and once your event is over, we collect it and handle all professional cleaning — removing the need to buy, wash, store or maintain linen yourself.

We supply a wide range of event linen for hire, including tablecloths in multiple sizes, cloth napkins, chair covers, chair sashes, table runners and coordinating accessories. Our linen ranges are designed to suit weddings, corporate events, hospitality venues and private celebrations

Yes. Our linen hire service is suitable for everything from intimate dinners of 10 guests to large-scale weddings and events for 300+ guests. Orders can be scaled up or down depending on your requirements and venue size.

We don’t usually enforce a minimum order value, and you can hire a single item if needed. Our standard linen hire period is up to 5 days, but this can be adjusted to suit your event schedule or business needs.

We recommend booking as soon as you know your event date, particularly for weddings and peak season events. Early booking helps secure availability and avoid rush charges. That said, we can often fulfil last-minute linen hire orders subject to stock availability.

Yes. Changes to quantities or items are possible depending on timing and availability. To avoid additional charges and ensure availability, we recommend confirming changes as soon as you’re aware of them.

We accept credit and debit card payments. Trade account options may be available for regular business clients, with payment terms clearly outlined in your account profile. 

We deliver linen hire orders nationwide, across the UK using a combination of our own vehicles and a trusted national courier network with tracked delivery. Orders are delivered directly to your venue or address and collected on the agreed date. Clear instructions are provided to ensure smooth collection and avoid additional charges.

We offer nationwide linen hire delivery across the UK, including (but not limited to):
London, Manchester, Birmingham, Leeds, Sheffield, York, Liverpool, Newcastle, Nottingham, Leicester, Derby, Bristol, Bath, Cardiff, Reading, Oxford, Cambridge, Milton Keynes, Northampton, Coventry, Warwick, Stratford-upon-Avon, Harrogate, Ripon, Wakefield, Huddersfield, Bradford and surrounding areas.

Yes. You can collect and return linen directly from our warehouse if preferred. Simply let us know at the time of booking and we’ll have your order prepared and ready for collection.

No. All professional laundering is included in the hire price. Linen should be returned unwashed in the supplied linen bags or transport boxes. Please do not attempt to clean items yourself, as this can cause damage.

All linen is supplied in specialist transport boxes and must be returned in those same boxes. We provide clear guidance so you know exactly what to do after your event, ensuring a smooth and stress-free return process.

We understand that minor food and drink spills are part of events and can usually be removed during professional laundering. However, some damage cannot be repaired, including candle wax, oil and grease, ink, glue or tape residue, mildew, rips and tears. In these cases, charges may apply in line with our damage policy.

Once your hire is complete and all items have been returned, cleaned, checked and counted, any applicable refund will be processed within 7–14 days.

During peak periods or around bank holidays, refund processing may take slightly longer due to higher order volumes and national bank holidays. Once a refund has been issued, the time it takes to appear in your account will depend on your bank or payment provider.

If you have any questions about your refund status, our team is always happy to help